Now piloting with JLR dealerships

One synapse, wired to every fixed-ops answer.

Instant VIN decode, recall status, and warranty coverage at write-up. Automatic follow-up on declined work and open recalls. One console, built to pay for its own invoice.

Get early access See what it does

No waitlist — built by a team that's spent years inside franchise luxury fixed ops.

Dealer Synapse console showing a decoded VIN with warranty, recall, and trade-in status

Synapse AI

This VIN has 4 open recalls — all factory-paid, no charge to the customer. It also has a declined brake job ($1,200) still open from the last visit; worth raising again at write-up.

roles, one console

Live

NHTSA recall & warranty data

Automatic

follow-up on declined work

Every $

recovered dollar, tracked automatically

What it does

Problems fixed ops loses money to, solved automatically

Built off what a real service department's DMS already records — Dealer Synapse just makes sure someone actually works it.

Instant VIN, recall & warranty lookup

Decode any VIN, pull open NHTSA recalls with a source link, and see warranty status the moment it's typed or scanned — no more tab-hopping between OEM portals.

Declined services follow-up

Your DMS already records declined work — nobody works it. Synapse auto-reminds the assigned advisor to call back before it falls through the cracks.

Recall Revenue Finder

Finds open recall candidates across your whole customer database — factory-paid revenue sitting in data you already have.

Warranty Claims Shield

Log every claim the OEM portal rejects. The next time that operation code comes up on any VIN, Synapse warns the advisor before the same mistake repeats.

Parts inquiry analytics

Every parts question gets logged automatically. A category asked often but never stocked is lost sales sitting in your own data — Synapse shows you where.

Morning Briefing

Service, parts, and GM roles each start the day with a digest built for them — comebacks, backorders, and new leads, not a generic summary.

Service-to-sales equity leads

When a customer declines a big repair on a high-mileage, out-of-warranty vehicle, sales gets notified automatically — a trade-up conversation fixed ops never used to see.

Recovered Revenue reporting

Every dollar Synapse's revenue-recovery features find gets attributed and tracked, so a GM can see exactly what the software is doing for you.

Trade-in appraisal helper Supermind self-learning answers Feed the Brain knowledge upload Photo part identification Appointment prep board Potential comeback alerts

See it in action How Synapse helps your team work smarter

See it in action

The appointment board and team messaging, in the same console

No separate scheduler, no separate group chat — the vehicle you're looking at, today's board, and the conversation with the rest of the team all live in one window.

Dealer Synapse showing the main console, today's appointment board, and team messages side by side

Built for the whole department

One console, every seat in fixed ops

Service advisors

Instant VIN decode, recall status, and warranty coverage at write-up, plus a live prompt when a customer declined this exact service last visit.

Technicians

Torque specs, fluid capacities, and repair procedures pulled from the right service manual in seconds — plus a heads-up when a vehicle looks like a possible comeback.

Parts clerks

Fitment and part lookups tied to the exact VIN, with real on-hand and backorder numbers instead of a guess.

Parts managers

A live view of what's backordered, what's not moving, and which parts questions never turn into a sale.

Warranty clerks

Log every OEM-portal rejection once, and Synapse warns advisors before the same claim gets denied twice.

Service managers

Comebacks, open compliance items, and today's appointment board — prepped before the first customer walks in.

General managers

One Recovered Revenue report that attributes real dollars to every recovery feature, department-wide.

Service lane ambassador

Scans the VIN and checks a vehicle in or out — a deliberately narrow, single-purpose screen built for greeting fast-moving lane traffic, not running the full console.

Why it pays for itself

One report a GM can hold up at renewal

Recovered Revenue attributes real dollars to every revenue-recovery feature — Claims Shield saves, Recall Finder matches, and Declined Services follow-through — over any date range you pick. Not an estimate of what the software might be worth: what it actually found.

Get early access

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Claims Shield

$1,200

Recall Finder

$3,400

Declined Services

$2,150

Illustrative example — your dealership's own numbers will differ