No separate lookup tools. No tab-switching between the DMS, a warranty site and a trade-in guide. A scan or a question reaches Synapse AI already grounded in this vehicle's warranty, recall, repair and parts history, and the follow-up work a busy service lane usually drops happens on its own.
Every team member's day starts somewhere different: a scan at the write-up counter, a question typed on the fly, a phone camera at check-in. Here is exactly where each one goes.
Barcode scanner or manual entry
Voice or text, any role
5 photos + odometer OCR + Synapse Vision damage scan
Snap a photo, get the match
VIN decode & open recalls · NHTSA data
Real-time trade-in market data
RO history · warranty · parts · declines
Auto-imported nightlyYour own policies & procedures
Not a generic chatbot. Grounded in this dealership's own repair, warranty and parts history.
Cited, on-brand, ready to say out loud
Via Synapse Safety, every VIN
Real-time market comps
Declined service · comeback · equity lead
Customer text, one tapService Lane Ambassador hand-off
Synapse Vision compares before vs. after
One console replaces the browser-tab shuffle between the DMS, a warranty site and a trade-in guide. Nobody leaves the customer conversation to go find an answer.
Every answer is grounded in this dealership's own repair, warranty and parts history, imported automatically every night. Not a generic model guessing at policy.
Declined-service, comeback and equity signals surface on their own instead of relying on somebody remembering. Each one is a service or sales opportunity that would otherwise go quiet.
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